Horrible customer service. Not coming back.
When we got home, however, the kids complained and we noticed that not only was the cheese overdone, but the crust was too and it tasted burned. Of course they didn't want to eat it and I had to come up with something else.
We called the location and complained which the person questioned a little but seemed willing to provide us a replacement on the next visit. A few minutes after I hung up the call, however, they had the nerve to call back and tell me that I looked at the pizza and accepted it and should have had them make it again if there was an issue.
We were excited when this location changed over to Caseys. Unfortunately we were very disappointed in the quality and service that we received after frequent visits and will not be coming back.
Clean interior. Decent wraps. They have an iced tea dispenser, but it is never filled on Sunday evening. The diet coke tastes pretty good, too.
They messed up a few orders several months ago which was frustrating I never called to complain about.
Grate staff, friendly service I stop here 2or 3 times a week on my way to work and I'm always getting something love Casey's and your pizza
I was shocked, I had never had a restaurant do this. It was nothing short of rude and quite possibly the worst customer service that I have ever received.
Al ways open when I need them. Great food on the go and friendly staff!!
Several weeks ago, however, we decided to order two pizzas instead of hitting the McDonald's drive through. I did a quick check before I left and the cheese pizza I ordered was overdone, but at a quick glance did seem acceptable at first. I didn't have time to address it anyway as I had starving kids in the car.
Our second pizza as well was not very good. After ordering the same thing for years you know what it should taste like and something was off. Not at all what we have come to expect from Caseys.
The best made from scratch pizza and donuts in town!
We love Casey's pizza and have been ordering from them for years from different locations. When they make a pizza the right way, you can't beat it.
I will not come back.
Casey S General Store is a US Gas Station based in Medina, Minnesota. Casey S General Store is located at 762 Hwy 55, Medina, MN 55340, USA.
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